Course Outline
Learn everything you need to know to start a new career as a Healthcare Office Manager. You will learn everything from the basics of what Healthcare Office Managers do to more advanced concepts, and real-world healthcare office management scenarios. Here's an overview of the custom learning materials and bonus items you'll receive in your course.
Unit 1
Lessons
- The World of Healthcare
- Medical Insurance 101
- Medical Records
- Electronic Records
- Introduction to Medical Terminology
- Medical Shorthand
- Body Systems
- Ethics and Legal Issues
Unit 2
Lessons
- Introduction to the Front Office
- Interpersonal Skills
- Office Skills
- Business Correspondence
- Release of Information and Consent
- Record Management
- Finance Basics
- Manage the Medical Office
Unit 3
Lessons
- Scheduling Software
- Safety in Healthcare
- First-Aid Procedures
- Reimbursement
- Coding Basics
- Private Insurance and Managed Care
- Medicaid, PACE, CHIP and Medicare
- Military Insurance, Workers’ Compensation and COBRA
Unit 4
Lessons
- Introducing the CMS-1500 Claim Form
- Explanation of Benefits
- Secondary Claims
- Insurance Basics
Unit 5
Lessons
- Denials and Aging
- Medical Billing Technology
- Healthcare Office Manager Final Quiz
Additional Course Materials*
- Medical Terminology Flashcards
- Medical Terminology Audio
