Course Outline
Learn everything you need to know to start a new career as a Healthcare Office Manager. You will learn everything from the basics of what Healthcare Office Managers do to more advanced concepts, and real-world healthcare office management scenarios. Here's an overview of the custom learning materials and bonus items you'll receive in your course.
Unit 1
Lessons
- The World of Healthcare
- Medical Insurance 101
- Medical Records
- Introduction to Medical Terminology
- Dividing and Combining Medical Terms
- Abbreviations, Symbols and Special Terms
- Body Systems, Part 1
- Body Systems, Part 2
Unit 2
Lessons
- Resources for the Healthcare Professional
- Introduction to Anatomy
- Anatomy: Landmarks and Divisions
- Cell and Tissue Anatomy and Pathology
- Introduction to Office Management
- Interpersonal Skills
- Ethics and Legal Issues
- The Future of Healthcare
Unit 3
Lessons
- Office Skills
- Business Correspondence
- Patient Health Records
- Record and File Management
- Financial Management
- Office Events and Travel
- Manage the Medical Office
- Safety in the Medical Office
Unit 4
Lessons
- First Aid Procedures
- Computer Basics
- Creating a Word Document
- Using Excel
Unit 5
Lessons
- Access the Internet
- Email in the Workplace
- Healthcare Office Manager Final Quiz
Additional Course Materials*
- Medical Terminology Flashcards
- Medical Terminology Audio
