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Medical Office Manager School
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Healthcare Office Manager

Course Outline

Learn everything you need to know to start a new career as a Healthcare Office Manager. You will learn everything from the basics of what Healthcare Office Managers do to more advanced concepts, and real-world healthcare office management scenarios. Here's an overview of the custom learning materials and bonus items you'll receive in your course.

Reading Healthcare Office Manager Outline

Unit 1


  1. The World of Healthcare
  2. Medical Insurance 101
  3. Medical Records
  4. Electronic Records
  5. Introduction to Medical Terminology
  6. Medical Shorthand
  7. Body Systems
  8. Ethics and Legal Issues

Unit 2


  1. Introduction to the Front Office
  2. Interpersonal Skills
  3. Office Skills
  4. Business Correspondence
  5. Release of Information and Consent
  6. Record Management
  7. Finance Basics
  8. Manage the Medical Office

Unit 3


  1. Scheduling Software
  2. Safety in Healthcare
  3. First-Aid Procedures
  4. Reimbursement
  5. Coding Basics
  6. Private Insurance and Managed Care
  7. Medicaid, PACE, CHIP and Medicare
  8. Military Insurance, Workers’ Compensation and COBRA

Unit 4


  1. Introducing the CMS-1500 Claim Form
  2. Explanation of Benefits
  3. Secondary Claims
  4. Insurance Basics

Unit 5


  1. Denials and Aging
  2. Medical Billing Technology
  3. Healthcare Office Manager Final Quiz

Additional Course Materials*

  • Medical Terminology Flashcards
  • Medical Terminology Audio

Get started today!

Or call toll-free 866.250.6851 to learn more.

*Additional course materials will be delivered to you throughout your program.