Skip to main content

Insurance Claims Adjuster

Course Outline

Learn everything you need to know to start a new career as an Insurance Claims Adjuster. Gain an understanding of various branches of the insurance industry ' automotive, home, worker's compensation, health, and life ' plus develop interpersonal skills, written communications, and practical claims adjustment skills. Here's an overview of all of the custom learning materials and bonus items you'll receive in your course.

Unit 1


  1. Introduction to Claims Adjusting
  2. What Is Insurance?
  3. Interpersonal Relations: Part 1
  4. Interpersonal Relations: Part 2
  5. The Claims Adjustment Process: Part 1
  6. The Claims Adjustment Process: Part 2
  7. Principles of Health and Accident Insurance

Unit 2


  1. Life Insurance
  2. The Basics of Automobile Insurance
  3. Mathematics Basics for the Claims Adjuster
  4. Written Communication Skills: Part 1
  5. Written Communication Skills: Part 2

Unit 3


  1. Property Insurance (Residential)
  2. Property Insurance (Commercial)
  3. Introduction to Liability Insurance
  4. Catastrophe Insurance
  5. Workers' Compensation
  6. Legal and Ethical Issues for Claims Adjusters

Unit 4


  1. Safety Precautions
  2. The Financial Side of Claims Adjusting
  3. Tools of the Trade

Unit 5


  1. Introduction to Computer Applications: Part 1
  2. Introduction to Computer Applications: Part 2
  3. Apply the Claims Adjustment Process to Accident, Health and Life Insurance
  4. Apply the Claims Adjustment Process to Automobile, Property, Liability and Catastrophe Insurance
  5. Claims Adjuster Practicum

Additional Course Materials*

  • Insurances Claims Adjuster Career Starter Guide
  • How to Read an Insurance Policy

*Additional course materials will be delivered to you throughout your program

online courses

Accreditations and Affiliations

List of affiliates DEAC CHEA BBB MyCAA NCCT NHA NCSF Housing Inspection Foundation