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Healthcare Office Manager

Course Outline

Learn everything you need to know to start a new career as a Healthcare Office Manager. You will learn everything from the basics of what Healthcare Office Managers do to more advanced concepts, and real-world healthcare office management scenarios. Here’s an overview of the custom learning materials and bonus items you’ll receive in your course.

Unit 1


  1. The World of Healthcare
  2. Medical Insurance 101
  3. Medical Records
  4. Introduction to Medical Terminology
  5. Dividing and Combining Medical Terms
  6. Abbreviations, Symbols and Special Terms
  7. Body Systems, Part 1
  8. Body Systems, Part 2

Unit 2


  1. Resources for the Healthcare Professional
  2. Introduction to Anatomy
  3. Anatomy: Landmarks and Divisions
  4. Cell and Tissue Anatomy and Pathology
  5. Introduction to Office Management
  6. Interpersonal Skills
  7. Ethics and Legal Issues
  8. The Future of Healthcare

Unit 3


  1. Office Skills
  2. Business Correspondence
  3. Patient Health Records
  4. Record and File Management
  5. Financial Management
  6. Office Events and Travel
  7. Manage the Medical Office
  8. Safety in the Medical Office

Unit 4


  1. First Aid Procedures
  2. Computer Basics
  3. Creating a Word Document
  4. Using Excel

Unit 5


  1. Access the Internet
  2. Email in the Workplace
  3. Healthcare Office Manager Final Quiz

Additional Course Materials*

  • Medical Terminology Flashcards
  • Medical Terminology Audio

*Additional course materials will be delivered to you throughout your program.


online courses